London Luton Airport: Stopping the unhealthy race for holiday

One of the biggest issues was the rather unfair first come, first served nature. Employees had to be on shift to hand in their holiday request slip as it could not be done remotely. This meant employees had to often wait for their next shift to submit their request and lost out to one of their colleagues that were on shift.

Another issue that London Luton Airport had come across was that as their organisation grew, their manual holiday tracking methods became time-consuming and hard to maintain due to the sheer number of updates required on a daily basis. It was not 100% accurate and open to human error, making it not the most efficient method to manage large groups of employees.

London Luton Airport needed a user-friendly online absence management solution that would allow their workforce to easily book holiday anytime, anyplace, on any device. It also needed to be able to assist them with creating and introducing new working shift patterns.

Visibility was a very important aspect, as it was one of the major problems before looking for an AMS. With group calendars and advanced reporting functionality, edays was able to give people managers peace of mind when reviewing and approving holiday requests.

Since implementing edays, London Luton Airport has seen vast improvements to their holiday booking processes. Gone are the days where employees were racing to submit holiday slips. Employees can now book holiday anytime, anyplace, on any device, removing the first-come, first-served nature their previous system encouraged.

London Luton Airport’s visibility over absence has also greatly increased, allowing them to easily see who has a holiday booked for a certain time and to view and edit working shift patterns. Their absence data has also become far more reliable, giving them a much more accurate picture of planned absence in their organisation when running reports.