BNP Paribas: Elevating the employee experience with self-service

BNP first approached edays after they acquired Fortis, an asset management group. This new part of the business needed a user-friendly system to book holidays and log sickness on.

OVERVIEW

BNP Paribas is the largest bank in the eurozone and one of the ten largest financial institutions in the world.

BNP Paribas office

BNP first approached edays after they acquired Fortis, an asset management group. This new part of the business needed a user-friendly system to book holidays and log sickness on.

Since implementing edays back in 2008, BNP Paribas has benefitted from one-click holiday submission approval and a feature-rich reporting tool that helps them enforce their absence policy.

Rolling edays out at BNP Paribas

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THE CHALLENGE

BNP approached edays in 2008, after their acquisition of former Belgian asset management group Fortis.

They needed a tool for absence management that was both user-friendly and easy to monitor, allowing employees to log their own holiday and sickness requests when required.

For financial institutions such as BNP Paribas, they must also ensure they’re compliant with leave regulations. This FCA guidance stipulates a mandatory 2 week consecutive leave of absence as an anti-money laundering measure. BNP Paribas needed a system that was able to process the two-week consecutive leave requirement in an automated and easy to manage way.

THE SOLUTION

With all of BNP Paribas requirements in mind, edays fit well with its ability to be flexible with specific and complex requirements.

As edays had previously experienced with Financial and Legal organisations, the compliance of the two-week consecutive holiday was particularly important.

To aid BNP Paribas in implementing this organisation-wide procedure, edays was able to produce scheduled reports that outlined employees who had not taken their two-week consecutive leave. This enabled HR to easily see who needed to be reminded of this policy and eliminated trawling through months of paper-based data.

Rebecca Daly

HR Manager

edays provide a quick and reliable system. It’s not too complicated and it gives employees single sign-on access and we don’t have difficulties with the system ever being down.

THE IMPACT

edays have been able to tick all the boxes for BNP Paribas, as is particularly evident from their loyalty to being a customer for over a decade.

The system is user-friendly and easy for both staff and administrators to manage.

Through the use of the edays in-depth scheduled reporting tools, the software was able to provide a way of quickly and efficiently managing the standardised, mandatory two-week consecutive holiday breaks, a feature transferable to many organisations within the Financial and Legal sectors.

Rebecca Daly

HR Manager

The back end, administrator panel, within the system is very efficient too, on top of this reporting is made very easy, especially for our two-week holiday policy.